Business Development Representative

4 weeks ago

Mitchell, United States Wichita Water Conditioning, Inc. Full time
Job Description:

This position is responsible for driving business growth through increased sales and revenue generation. The ideal candidate will have a strong customer service orientation, excellent communication skills, and the ability to work independently in a fast-paced environment.

The Business Development Representative will be responsible for meeting budget goals for assigned business locations, managing lead activities and sales activities, and delivering first-class customer service to ensure customer satisfaction and build loyalty.

The successful candidate will have a valid driver's license, a strong work ethic, and the ability to thrive in an active working environment. They will also be able to self-direct activities, manage time to ensure productivity, and multitask in a dynamic environment.

Responsibilities:

  • Meet budget goals for assigned business locations.
  • Manage and oversee lead activities and sales activities.
  • Deliver first-class customer service to ensure customer satisfaction and build loyalty.
  • Represent the Company and Culligan brand professionally, knowledgeably, and positively at all times.
  • Prospect for potential customers through various outside sales means.
  • Generate appointments with existing and potential customers.
  • Follow all guidelines to complete sales and rental contracts correctly.
  • Conduct self in a positive and cooperative manner with customers and coworkers.
  • Perform water tests and analyze customers' water use to identify specific needs.
  • Create and present proposals to educate and recommend solutions.
  • Closely follow up with customers after new installations or implementations of service.
  • Meet or exceed minimum requirements for sales volume expectations, sales-generating activities, and units rented/sold.
  • Comply with applicable water treatment vendor laws and regulations.
  • Attend required Culligan Sales training and obtain any associated, required license.
  • Help maintain all aspects of company property at dealership level.
  • Complete installation and repair/service of company equipment in residential or commercial venues.
  • Provide timely and effective resolution of service issues.
  • Complete the sale of equipment and other supplies where appropriate.
  • Perform payment collection from customers and return customer payments and daily activity sheets to the office staff.
  • Accurately complete all required paperwork, including timesheets, material orders/warranty cards, installation/service work orders, and field orders.
  • Complete on-call service needs on holidays and weekends as required.
  • Provide telephone technical support when necessary.
  • Conduct self in a positive and cooperative manner with customers and coworkers.

Qualifications:
  • Must be outgoing and customer service oriented.
  • Positive attitude, strong work ethic, and friendly.
  • Valid Drivers License.
  • Ability to drive a vehicle at least 6 hours per day.
  • Demonstrated competency in computer use, including Microsoft Windows and Microsoft Office software applications.
  • Solid verbal and written communication skills.
  • Strong attention to detail, and problem-solving skills.
  • Ability to self-direct activities and manage time to ensure productivity.
  • Ability to thrive and multitask in an active working environment.
  • Outstanding team attitude.
  • Must be able to successfully pass criminal background and drug screening checks per Company requirements.

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