Customer Service Representative

3 weeks ago


Mitchell, South Dakota, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service, assisting customers with their needs, and promoting our products and services.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in selecting the right products and services, providing recommendations and solutions to meet their needs.
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Build and maintain relationships with customers, understanding their needs and preferences to provide personalized service.
  • Stay up-to-date on product knowledge, features, and benefits to effectively communicate with customers and promote our products.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service or sales experience preferred.
  • Ability to work in a fast-paced environment, handling multiple customers and tasks simultaneously.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Ability to work a flexible schedule, including evenings and weekends, as needed.
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our company. We offer a competitive salary, comprehensive benefits package, and opportunities for advancement and professional growth.

We are an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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