Customer Service Representative

1 day ago


Mt Vernon, Illinois, United States Peoples National Bank Full time
Job Overview

We are seeking a dedicated and customer-focused individual to join our team as a Customer Care Agent at Peoples National Bank.

This role involves providing exceptional customer service to our clients through our call center, ensuring their needs are met and exceeded.

Key Responsibilities
  • Direct and manage customer calls to resolve inquiries and issues
  • Provide accurate and timely information to customers regarding bank products and services
  • Utilize strong communication skills to build rapport and trust with customers
Requirements
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced call center environment
  • Knowledge of bank products and services is a plus
What We Offer

Competitive pay and benefits package, including paid vacation and holidays

Opportunity to work in a team-oriented environment and contribute to the success of Peoples National Bank

Equal Opportunity Employer



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