Customer Service Representative

2 weeks ago


Mt Vernon, Illinois, United States Lowe's Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe store environment.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Process sales transactions accurately and efficiently, including handling cash, credit card payments, and returns.
  • Maintain a clean and safe store environment by adhering to company standards and procedures.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for customers.
  • Participate in visual merchandising and inventory management to ensure a well-stocked and visually appealing store.
Requirements
  • High school diploma or equivalent required.
  • Less than 1 year of experience in a retail or customer service environment preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods of time.
Benefits

Lowe's offers a competitive hourly rate, paid time off, and a comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) retirement plan and employee assistance program.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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