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Customer Service Representative
1 month ago
Peoples National Bank is seeking a customer-focused individual to join our team as a Customer Care Agent. This role provides personal customer service to bank customers calling in to our call center.
Key Responsibilities- Direct incoming calls and provide assistance and information to customers
- Resolve customer questions and concerns in a timely and professional manner
- Utilize strong communication skills to ensure customer satisfaction
- Excellent customer service and phone etiquette skills
- Strong communication and problem-solving skills
- Knowledge of bank products is a plus
Competitive pay and benefits package, including paid vacation and holidays
Equal Opportunity Employer
