Business Relationship Support Representative

1 week ago


Des Moines, Iowa, United States Wells Fargo Full time
About this Role

We are seeking a highly skilled Business Relationship Support Representative to join our Global Treasury Management team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide support for a portfolio of customers, acting as their main point of contact for operational and product questions.
  • Work with business client managers to maintain a portfolio of accounts, ensuring seamless customer experience.
  • Assist with customer onboarding, due diligence, proactive outreach, and risk management.
  • Collaborate with peers, colleagues, and managers to resolve issues and achieve goals.
  • Interact with internal customers, providing timely and effective support.
Requirements
  • 2+ years of Business Relationship Support experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Treasury Management product knowledge and experience.
  • Call center customer service experience in the financial services industry.
  • Strong customer service and relationship-building skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to work effectively in a team environment and across all organizational levels.
What We Offer
  • A hybrid work schedule.
  • The opportunity to work with a diverse and talented team.
  • Professional development and growth opportunities.
  • A competitive compensation and benefits package.
Why Join Us

At Wells Fargo, we value diversity, equity, and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law.



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