Account Management Associate

4 days ago


Louisville, Kentucky, United States Volt Full time

We are looking for an experienced Account Management Associate to join our team at Volt. In this role, you will be responsible for managing various aspects of our account management system, including reconciliations, follow-ups, and correspondence.

You will also assist with the account work for a large team of Sales Professionals, supporting transactions for complex or high-yield accounts. Additionally, you will communicate frequently with agents, brokers, account representatives, and internal stakeholders, drafting and sending correspondences as needed.

This is a full-time contract position with a salary range of $19-$20 per hour, depending on qualifications and experience. Benefits include medical and dental insurance, 401(k), and paid time off.

About the Job:

  • Responsible for accounting matters, reconciles Accounts Receivable with Accounting differences and follows up on all accounting related gaps or issues until they are resolved.
  • Assists with the account work for a large team of Sales Professionals by supporting transactions for complex or high-yield accounts.
  • Communicates frequently with agents, brokers, account representatives and internal stakeholders and independently drafts and sends correspondences for circulation.
  • Maintains the account management system and software, ensures all posted information is accurate and timely and is accountable for the overall functionality and performance of the system for team use.
  • Completes all filings and documentation necessary for account work and compliance purposes in accordance with Company standards and coordinates with internal and external stakeholders to acquire necessary information or documentation to complete filings and processing.
  • Independently coordinates and organizes large ad-hoc or reoccurring events including managing communications, creating the agenda, logistics and managing a budget.
  • Drafts and reviews presentations or deliverables for account work to ensure all content is accurate, appropriately relayed and addresses all necessary topics or concerns.
  • Conducts and collects satisfaction surveys for all existing team accounts and develops reports to relay results to the Sales Professionals.


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