Account Representative

2 weeks ago


Dallas, Texas, United States Andrew Case - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Account Representative. As a key member of our State Farm Agent team, you will play a vital role in generating exceptional client experiences and driving the growth of our successful insurance agency.

Responsibilities
  • Establish and maintain strong customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-centric approach to educate customers about insurance options, tailoring solutions to meet their unique needs.
  • Collaborate with other agency team members to ensure seamless communication and efficient service delivery.
Qualifications
  • Dedication to delivering exceptional customer service.
  • Ability to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication and interpersonal skills to facilitate collaboration with customers and team members.
  • Proactive problem-solving approach to address customer concerns and drive business growth.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • Opportunities for career advancement and professional growth within our agency.
  • Paid time off, including vacation and personal/sick days.
  • Comprehensive health benefits.
  • Valuable career-building experience in a dynamic and supportive environment.

We offer a fun, challenging, and rewarding work environment that fosters personal and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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