Customer Service Manager
10 hours ago
At Burlington, we're seeking a talented Customer Service Lead to join our team. As a key member of our front-end store operations, you'll play a critical role in delivering exceptional customer experiences and driving sales growth.
This exciting opportunity is perfect for individuals who possess strong leadership skills, a passion for retail, and a focus on providing top-notch customer service.
Key Responsibilities:
- Lead by example, demonstrating Our Burlington philosophy and company core values in all interactions with customers and colleagues.
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys through proactive problem-solving and a customer-first approach.
- Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
Requirements:
- Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
- Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Estimated Salary: $14-$17 per hour
We offer a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for benefits, including medical coverage and a 401(k) plan. We provide training and development opportunities to help our associates grow with us.
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