Customer Service Associate

3 weeks ago


Lancaster, Pennsylvania, United States Kontoor Brands, Inc. Full time
Job Title: Sales Associate, Lancaster, PA

Overview:
Kontoor Brands, Inc. operates over 140 retail stores globally, employing more than 15,000 people in 65 countries. As a Sales Associate, you will be part of a dynamic team responsible for delivering exceptional customer experiences.

Responsibilities:
Brand Experience:
  • Developing a deep understanding of the Lee and Wrangler brands.
  • Greeting each customer with a smile and offering personalized service.
  • Actively engaging customers on the sales floor to create a memorable shopping experience.

Operations:
  • Maintaining a clean and organized store environment.
  • Ensuring accurate inventory levels and performing daily tasks efficiently.

Communication:
  • Communicating effectively with colleagues and management to achieve sales goals.

Teamwork:
  • Collaborating with team members to provide exceptional customer service.

Skills and Qualifications:
  • Ability to work a flexible schedule to meet business needs.
  • Maintaining a positive attitude and providing excellent customer service.
  • Previous retail experience preferred but not required.
  • Able to lift up to 25 pounds regularly and occasionally lift up to 50 pounds.

Compensation:
Estimated annual salary: $22,400 - $31,200 (based on hourly rate of $11.00 - $15.00), depending on location and experience.

Why Kontoor Brands?
We offer a competitive benefits package, including 401(k) matching, employee assistance programs, and flexible scheduling opportunities.

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