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Customer Service Associate

2 months ago

Indianapolis, Indiana, United States Dairy Queen Full time

Seeking Passionate Individuals for Our Dairy Queen Family

At Dairy Queen, we are dedicated to delivering more than just meals; we create enjoyable experiences where guests can relax with friends while savoring delightful food.

Position Overview: Cashier

As a cashier, you will be the welcoming presence for our guests. Your duties will include taking orders, processing payments, maintaining cleanliness in the dining area, and ensuring outstanding customer service by adhering to our operational standards with precision.

Essential Qualifications:

To be considered for this role, candidates must fulfill the following requirements:

  • Minimum age: 15 years
  • Availability to work a minimum of 9 hours weekly

Required Skills:

  • Ability to stand, walk, and sit for extended periods
  • Capability to lift up to 50 pounds and perform tasks such as bending, climbing, and carrying items
  • Strong communication abilities
  • Experience in operating equipment and adapting to various temperatures

Key Responsibilities:

As a team member, your responsibilities will include:

  • Delivering exceptional service to guests
    • Welcoming and assisting guests in a timely and courteous manner
    • Clarifying menu options and ensuring guest satisfaction
    • Positively representing the Dairy Queen brand
  • Accurately processing orders and managing transactions
    • Inputting orders correctly into the system
    • Operating cash registers and keeping precise records
  • Ensuring a clean and safe environment
    • Maintaining cleanliness in the dining area, restrooms, and kitchen
    • Keeping equipment in good condition
    • Restocking supplies and organizing the workspace
  • Efficiently completing guest orders and adhering to additional instructions

Benefits of Employment:

  • Recognition programs for team members
  • Referral bonuses
  • Flexible scheduling options

At Dairy Queen, we have proudly served our community for many years. If you are looking to be part of a team that values you and strives to provide exceptional food experiences, we encourage you to consider this opportunity. We have openings for cashiers, ice cream specialists, kitchen staff, and hospitality roles, along with shift leader and managerial positions.