Customer Service Associate

2 days ago


Indianapolis, Indiana, United States Ajilon Full time
Ajilon Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ajilon. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving their concerns in a timely and professional manner.

Key Responsibilities:

  • Address customer inquiries, questions, and concerns related to products, tracking numbers, and customer profiles.
  • Verify customer billing information and shipping addresses to ensure accurate and efficient processing.
  • Function efficiently and productively in a high-volume telephone call center environment.
  • Route escalated calls to the Call Center Supervisor for further assistance.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Strong problem-solving and analytical skills.
  • Proficiency in using customer relationship management software.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Apply Now:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.



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