Customer Service Lead
3 weeks ago
As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will ensure a customer-first focus and maintain a neat and orderly front-end area. Additionally, you will coordinate meal and break periods and monitor schedule adherence.
Key Responsibilities:
- Model company core values and Our Burlington philosophy.
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys.
- Maintain a neat and orderly front-end area.
- Coordinate meal and break periods.
- Monitor schedule adherence.
Requirements:
- Candidates must be able to work a flexible schedule.
- Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more.
What We Offer:
- Competitive wage.
- Flexible hours.
- Associate discount.
- Part-time associates may be eligible for benefits package, including medical coverage and 401(k) plan.
- Part-time associates may also be eligible for paid time off, paid holidays, and paid sick time.
About Burlington:
Burlington is a rapidly growing brand that provides a variety of training and development opportunities. Our store teams work hard and have fun together, making a difference in the lives of customers, colleagues, and the communities where we live and work every day.
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