Front Desk Representative
3 weeks ago
- Register and assign rooms to guests
- Issue room keys and provide directions to guests
- Handle guest inquiries and provide information on hotel services and amenities
- Maintain accurate records of room availability and rates
- Compute bills and make change for guests
- Make reservations and cancellations
- Post charges to guest bills
- Deposit guest valuables in the hotel safe
- Have a comprehensive knowledge of all hotel departments and functions
- Have good mathematical and computer skills
- Customer service experience and computer skills are required
- Minimum lifting of 20 pounds
- Pushing, bending, stooping, upward reaching, manual dexterity
- Hearing, writing, typing
- Minimum pulling of 20 pounds
- Other duties may be assigned
- High school education required
- Relevant training and experience and additional education preferred
- CPR and first aid training preferred
- Additional language ability preferred
- A competitive salary and benefits package
- A dynamic and supportive work environment
- Opportunities for professional growth and development
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Front Desk Representative
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