Therapy Services Representative
2 days ago
We are seeking a highly organized and detail-oriented Therapy Services Representative to join our team at Orthopaedic Solutions Management. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing patient schedules, and ensuring seamless communication between therapists and patients.
Key Responsibilities:
- Verify patient benefits and obtain necessary authorizations
- Collect co-payments, co-insurance, and deductibles at the time of service
- Prepare patient charts and charge tickets for Business Office processing
- Communicate effectively with patients, visitors, and FOI team members
- Assist with daily chart preparation, patient scheduling, and follow-up on inactive patients
Requirements:
- High School Diploma or equivalent
- Excellent customer service skills
- Ability to multi-task and work in a fast-paced environment
- Minimum 1 year experience in a medical environment
About Us:
At Orthopaedic Solutions Management, we are committed to providing world-class orthopedic care to our patients. We take pride in our mission to deliver exceptional patient experiences and strive to create a culture of inclusion and respect. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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