Mental Health Support Specialist

1 week ago

Cleveland, Ohio, United States Bluestone Child & Adolescent Psychiatric Hospital Full time
Job Summary

We are seeking a highly motivated and compassionate Mental Health Technician to join our team at Bluestone Child & Adolescent Psychiatric Hospital. As a Mental Health Technician, you will play a vital role in providing direct and indirect patient care under the direction of a registered nurse.

Key Responsibilities
  • Assist clinicians in organizing clients for group counseling, individual counseling, and case management in a learning role.
  • Assist in the admissions process, answer patient questions, assist patients in adjusting to the program routine, take vital signs, and record on the Nursing Assessment Form and notify the RN of changes.
  • Act as the liaison between the patient and the nursing and clinical treatment staff to report any changes in the patient's physical or mental condition.
  • Responsible for supervising patients during intensive levels of care with an emphasis on patient safety and well-being.
  • Perform general nursing care, i.e., transferring patients, assisting with ADLs.
  • Monitor patients' compliance with pre and post-procedure instructions under the supervision of the RN.
  • Demonstrate the ability to identify behaviors that require intervention.
  • Provide ongoing feedback about the patient's behavior to the nurse and/or other appropriate healthcare team members for the plan of care and its reevaluation.
  • Able to perform safety checks at scheduled times, document appropriately.
  • Responsible for one-on-one observation for high-risk patients.
  • Demonstrate the ability to set limits for patients and other de-escalation techniques.
  • Utilize verbal and physical de-escalation as warranted in order to keep patients safe and remain current in warranted certification and training.
  • Report immediately to the nurse any unsafe conditions and/or safety violations.
  • Demonstrate the ability to perform crisis intervention, which may include seclusion and/or restraint.
  • Assist with therapeutic groups under the direction of the RN.
  • Communicate appropriately and clearly to the Nurse Executive, RNs, physicians, and other team members.
  • Documentation meets current standards and policies.
  • Treat patients and families with respect and dignity, provide emotional support.
  • Perform patient care according to policy and procedure, and competency, in an environment that optimizes patient safety and reduces the likelihood of medical/healthcare errors.
  • Demonstrate all applicable competencies for the position and participate in periodic re-evaluation of such competencies.
  • Support and maintain a culture of safety and quality.
  • Answer the telephone and communicate in a professional manner at all times, direct calls appropriately, take messages.
  • Operate equipment safely and correctly.
  • Maintain a good working relationship within the department and with other departments of the facility.
  • Orient new staff members.
  • Demonstrate the ability to be organized and flexible, act appropriately in stressful/emergency situations.
Qualifications
  • Education: High School Diploma required along with certification. Associate's Degree or equivalent hours of college coursework in a relevant field preferred.
  • Licensure/Certification: CDCA, RBT, or QBHS required for individuals that possess only a High School Diploma.
  • Skills:
    • Ability to deal with crisis situations that require prompt decision and action.
    • Sensitivity in relating to persons of varying backgrounds and demonstrate ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities.
    • Ability to perform job responsibilities with a high degree of initiative and independent judgment.
    • Demonstrated oral and written communication skills and effective interpersonal skills.
    • Proficiency in using hospital computer systems and software as required to perform essential job functions.
    • Practical and creative problem-solving skills.
    • Additional languages in addition to English preferred.
  • Experience: At least one (1) year experience with at-risk youth, developmental disabilities, autism, or psychiatric/mental health conditions preferred.
Why Work for Us
  • We pride ourselves in possessing a dynamic, collaborative culture throughout all of our programs.
  • We value our employees and their commitment to our mission and offer competitive benefits, including:
    • Dental, vision, and medical insurance
    • 403(b) plan & employer match
    • Life insurance
    • Paid long-term disability
    • Generous paid time off and holidays

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