Shortage Control Associate

3 days ago


District Heights, Maryland, United States Burlington Full time

Job Summary:

The Shortage Control Associate will play a critical role in maintaining a secure shopping environment and delivering exceptional customer service. This position requires a high level of discipline, awareness of surroundings, and commitment to safety and security standards.

Key Responsibilities:

  • Monitor store entrances, exits, and high-risk areas to prevent theft and create a safe shopping environment.
  • Engage with customers and associates in a professional and friendly manner, promoting a positive impression of control and security.
  • Identify and report theft incidents and/or suspicious subjects to the Manager on Duty.
  • Participate in training associates on shortage reduction programs and processes.
  • Role-model safety as a top priority and address any unsafe practices promptly.

Requirements:

  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations.
  • Ability to stand and walk for extended periods of time and to visually monitor store environment.
  • Ability to maintain confidentiality.
  • Ability to review, analyze and comprehend business trends.
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
  • Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
  • Excellent communication with customers and co-workers.
  • Excellent leadership skills that support fostering productive business relationships.

What We Offer:

  • Competitive wage.
  • Flexible hours.
  • Associate discount.
  • Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan.
  • Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

About Burlington:

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.



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