Shortage Control Associate
3 days ago
Job Summary:
The Shortage Control Associate will play a critical role in maintaining a secure shopping environment and delivering exceptional customer service. This position requires a high level of discipline, awareness of surroundings, and commitment to safety and security standards.
Key Responsibilities:
- Monitor store entrances, exits, and high-risk areas to prevent theft and create a safe shopping environment.
- Engage with customers and associates in a professional and friendly manner, promoting a positive impression of control and security.
- Identify and report theft incidents and/or suspicious subjects to the Manager on Duty.
- Participate in training associates on shortage reduction programs and processes.
- Role-model safety as a top priority and address any unsafe practices promptly.
Requirements:
- 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations.
- Ability to stand and walk for extended periods of time and to visually monitor store environment.
- Ability to maintain confidentiality.
- Ability to review, analyze and comprehend business trends.
- Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
- Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
- Excellent communication with customers and co-workers.
- Excellent leadership skills that support fostering productive business relationships.
What We Offer:
- Competitive wage.
- Flexible hours.
- Associate discount.
- Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan.
- Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
About Burlington:
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
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