Office Coordinator

2 weeks ago

Hooksett, New Hampshire, United States SERVPRO Full time
Position Overview
As an integral part of the SERVPRO team, the Administrative Support Specialist plays a crucial role in ensuring smooth operations within our organization. This position is designed for individuals who are passionate about assisting others during challenging times. Your contributions will help us achieve our mission of restoring properties and providing exceptional service to our clients.

Key Responsibilities
  • Conduct thorough internal quality assessments of job files.
  • Prepare accurate estimates and billing documents.
  • Manage scheduling for crews and job assignments.
  • Perform essential accounting tasks, including accounts payable, accounts receivable, bookkeeping, and payroll.
  • Support recruitment efforts by assisting in employment activities.
  • Handle various office administrative tasks, including drafting emails and written communications.
  • Execute precise and detailed data entry.
  • Provide assistance to other departments as required.
Qualifications
  • A minimum of 2 years of experience in an administrative or office-related role.
  • Familiarity with billing processes, quality assurance, and scheduling is advantageous.
  • Experience in a service-oriented environment is preferred.
  • Strong customer service skills, including effective listening and questioning abilities.
  • Exceptional organizational skills with a keen attention to detail.
  • Able to thrive in a fast-paced, collaborative office setting.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel).
  • Willingness to learn new software applications, including proprietary systems.
  • Experience with QuickBooks is a plus.
  • High School Diploma or GED is required.
  • Must be able to successfully complete a background check as per applicable laws.
Work Schedule
This position requires a commitment of 40 hours per week, with flexibility to work overtime as needed. Typical hours range from 7:45 a.m. to 5 p.m.

Compensation
We offer a competitive salary based on experience. At SERVPRO, we value our employees and provide opportunities for professional growth and development.

Join Us
At SERVPRO, you have the chance to make a meaningful impact in the lives of others. We are looking for self-driven, proactive, and responsible individuals who are dedicated to delivering top-notch service to our customers during their most critical moments.

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