Parking Operations Coordinator
6 days ago
Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.
We are seeking a Parking Attendant to manage the daily operations and event day operations parking garage. The successful candidate will be the first point of contact in providing a memorable first impression for all guests and employees by providing direction and answering any questions guests may have.
Key Responsibilities:- Control and Monitor Parking Garage Access: Control and monitor the entrance and exit of all guests and employees in and out of the parking garage.
- Provide Excellent Customer Service: Provide all guests with a positive first impression by offering excellent customer service.
- Familiarity with Parking Software: Be familiar with the Park Mobile app and other applicable software.
- Address Problems and Concerns: Address all problems and concerns in a timely manner.
- Ensure Smooth Traffic Flow: Keep all traffic flowing both in and out of the parking lots.
- Maintain Safety and Security: Monitor parking lots for the safety and security of guests, employees, and vehicles.
- Provide Directions and Venue Information: Provide guests with directions and other venue information.
- Direct Guests to Parking Spaces: Direct guests and employees to available parking spaces while maximizing the amount of vehicles per lot.
- Process Parking Payments: Direct guests on how to properly pay or use parking vouchers.
- Maintain a Clean Appearance: Maintain a neat and clean appearance during all scheduled shifts.
- Age Requirement: Must be at least 18 years of age.
- Reliable Transportation: Must have reliable transportation.
- Prior Parking Experience: Prior parking experience is strongly preferred but not required.
- Composure in Stressful Situations: Maintain composure in stressful situations.
- Problem-Solving Ability: Ability to problem solve efficiently.
- Interpersonal Skills: Must be polite, friendly, and possess excellent interpersonal skills.
- Multi-Tasking Ability: Ability to multi-task.
- Independence and Teamwork: Must be able to work independently with minimal supervision and as part of a team.
- Physical Demands: Must be able to stand or walk constantly for an extended length of time.
- Weather Conditions: Must be able to work indoors and outdoors in all weather conditions.
- Communication Skills: Effective oral communication and writing skills.
- Lifting Ability: Ability to lift a maximum of 25 pounds without assistance.
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