Operational Business Support Specialist

3 weeks ago


Blue Bell, Pennsylvania, United States CVS Health Full time

About CVS Health

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CVS Health is a leading healthcare provider dedicated to delivering enhanced human-centric healthcare solutions. Our core purpose is to bring heart to every moment of our customers' health. With a focus on innovation and personalization, we strive to make healthcare more accessible, convenient, and affordable.

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Job Summary

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This Business Analyst role involves working in a fast-paced production environment, supporting the submission of supplemental risk adjustment data from providers and vendors. Key responsibilities include liaising with stakeholders, troubleshooting issues, identifying data aberrations, analyzing processes, and managing workflow.

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Key Responsibilities

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  • Liaise with users, vendors, and internal groups to ensure seamless data submission.">
  • Troubleshoot technical issues affecting clients and colleagues.">
  • Identify data anomalies and recommend corrective actions.">
  • Analyze processes to improve efficiency and effectiveness.">
  • Manage workflow to meet or exceed commitments.">
  • Escalate concerns to management as needed.">
  • Monitor processes to ensure accurate collection and reporting.">
  • Provide ad hoc support for production-related activities.">
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Requirements

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  • Prior experience in a production workflow environment.">
  • Strong communication skills both verbal and written.">
  • Detail-oriented with the ability to pay close attention to detail.">
  • Prior experience acting as a liaison between vendors and user groups.">
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Benefits and Perks

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CVS Health offers a competitive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, employee stock purchase plan, term life insurance, short-term and long-term disability benefits, paid time off, and paid holidays. For more detailed information, please visit our website.



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