Business Operations Assistant
3 weeks ago
This Administrative Secretary position is a great opportunity to join our team at Absolute Staffing & Consulting Solutions. As an integral part of our branch office, you will provide critical support to our business units, ensuring seamless operations and exceptional customer service.
Responsibilities:
- Communicate effectively with various stakeholders, including employers, injured workers, and other parties within the claim process.
- Manage incoming mail and packages, ensuring timely distribution to the relevant department or personnel.
- Conduct claims support functions, including transactional activities in Claim Center for administrative payments, recodes, and database updates.
- Provide claim service delivery support, including claim status reports, stewardship reports, and system reports.
- Support management report tracking and completion, as well as general word processing duties.
- Perform various claims support functions, such as scanning documents, IME scheduling, medical only screening, and routine phone call follow-ups.
- Collaborate with IT/HR, property manager, and supply vendors, communicating with rating bureaus, clients, and underwriting staff.
- Maintain compliance with our Code of Business Conduct and Ethics, adhering to relevant policies, procedures, standards, and laws.
Requirements:
- Proven administrative skills, typically demonstrated by two or more years of related experience.
- Prior experience in a claim department or risk management department environment, with continuing education in claim or medical courses a plus.
- Demonstrated proficiency in computer applications, including word processing, spreadsheets, and database systems.
- Excellent communication and interpersonal skills.
- Able to prioritize tasks and manage workload efficiently.
Compensation Package: Competitive salary ($45,000 - $60,000 per year) and opportunities for professional growth and development.
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