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Senior Sales Engineer

2 months ago

Los Angeles, California, United States DataDirect Networks Full time
Job Summary

We are seeking a highly skilled and experienced Sales Engineer to join our team at DataDirect Networks. As a Sales Engineer, you will be responsible for providing technical expertise and solution design support to our sales team and customers, with a focus on AI-powered data storage and management solutions.

Key Responsibilities:
  • Technical Sales Enablement:
    • Collaborate closely with the sales team to develop and execute complex technical sales strategies.
    • Create compelling technical presentations, demonstrations, and proof-of-concepts to showcase the value of our solutions.
    • Provide in-depth technical expertise and guidance to customers throughout the sales process.
  • Solution Architecture:
    • Analyze customer requirements, pain points, and use cases to architect tailored data storage and management solutions for AI workloads.
    • Design and document detailed technical specifications, reference architectures, and implementation plans.
    • Ensure seamless integration and optimization of our solutions within complex IT environments.
  • Customer Engagement:
    • Engage directly with customers, including C-level executives and technical decision-makers, to understand their AI initiatives and challenges.
    • Serve as a trusted technical advisor, providing guidance and recommendations to address customer needs.
    • Collaborate with the customer success and support teams to ensure smooth implementation and ongoing satisfaction.
  • Cross-functional Collaboration:
    • Work closely with the product management and engineering teams to provide customer feedback and influence future product development.
    • Partner with marketing to create technically accurate and compelling content for AI-focused campaigns.
    • Participate in industry events, conferences, and customer-facing activities to represent the company and build thought leadership.
  • Travel Expectations:
    • This position requires 35-40% travel to support customer engagements, sales activities, and industry events.
Requirements:
  • 5+ years of experience as a Sales Engineer or Technical Solutions Consultant, with a strong background in the AI, data storage, data intelligence, data management, or high-performance computing (HPC) industries.
  • Demonstrated expertise in a wide range of technologies, including Linux, Unix, Windows, and Mac operating systems, as well as experience with SCSI, Lustre, GPFS, CXFS, QFS, ZFS, NAS, SAN, Perl, Shell Scripting, Solaris, and Visio.
  • In-depth understanding of AI technologies, machine learning workflows, and associated infrastructure requirements.
  • Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
  • Passion for AI and its potential to transform industries.
  • Ability to work at an extremely fast pace and manage multiple high-priority initiatives simultaneously.
  • Bachelor's degree in Computer Science, Engineering, Math, Sciences or a related field is required; advanced degree preferred.
Preferred Qualifications:
  • Experience in a sales engineering role at a high-growth AI-focused technology company.
  • Deep knowledge of cloud computing platforms and their AI/ML services.
  • Familiarity with data analytics, big data technologies, and data science workflows.
  • Active participation in AI community events or relevant industry associations.