Client Delivery Advocate, Private Investment Desk

4 weeks ago

Stamford, Connecticut, United States iCapital Full time
{"title": "Client Delivery Advocate, Private Investment Desk", "description": "About the Role

iCapital is a leading provider of financial technology solutions for the alternative investment industry.

The Client Delivery Advocate will partner with wealth managers to execute on day-to-day investment operation-related responsibilities, including hedge funds, private equity funds, and real estate funds.

The Advocate will liaise with numerous stakeholders, including financial advisors, legal teams, client services teams, and external parties such as investment managers, administrators, and custodians to ensure our clients receive timely, high-quality, and compliant documentation and service execution.

Responsibilities
  • Prepare and execute applicable investment documentation, including subscription documents, redemption notices, investment agreements, side letters, and transfer agreements.
  • Liaise with investment managers, administrators, wealth managers, and custodians regarding private investment tasks and related inquiries.
  • Gather and maintain client information for the completion of subscription documents.
  • Coordinate with wealth managers and clients for document review and signature.
  • Support capital calls and capital distributions of private investments.
  • Review and analyze documents and key provisions related to private investments to understand the terms and conditions.
  • Document policies and procedures and monitor to ensure compliance.
  • Design and implement process improvement and leverage technology to drive efficiency.
  • Complete ad hoc private investment-related tasks as needed.
Qualifications
  • 1-5 years of client service or relevant financial industry experience preferred.
  • Bachelor's degree with a concentration in finance, computer science, statistics, mathematics, data science, or a similar field.
  • Excellent client relation skills and the ability to foster and maintain exceptional client service.
  • Well-organized and self-motivated with the ability to prioritize tasks and meet urgent deadlines in a fast-paced environment.
  • Knowledge of Wealth Management's products, policies, and practices.
  • Knowledge of alternative investment lifecycles preferred, not required.
  • High attention to detail and accuracy while maintaining an organized approach to duties and responsibilities.
  • Devotion to collaboration and ability to thrive in a team environment while working independently.
  • Must be proactive in assessing and acting upon client and company needs.
  • Ability to evaluate, manage, and resolve unexpected and complex situations.
  • High degree of flexibility and professionalism in a demanding, expanding, and fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Comfortable with learning and leveraging new technologies to drive efficiency and scalability.
Benefits

iCapital offers a competitive compensation package, including salary, equity for all full-time employees, and an annual performance bonus.

Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer.

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