Receptionist - Customer Service Representative

4 weeks ago


East Longmeadow, Massachusetts, United States LCB Senior Living, LLC Full time
Job Details

Job Location: The Reserve at East Longmeadow

Job Description:

We are seeking a skilled Receptionist to join our team at The Reserve at East Longmeadow. As a Receptionist, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming environment.

Key Responsibilities:

  • Promote the mission and core values of LCB Senior Living to residents, visitors, and staff.
  • Represent the residence in a professional manner, handling incoming telephone calls and visitors with a positive attitude.
  • Perform various administrative tasks, including filing correspondence, sorting mail, and recording guest meal charges.
  • Maintain the front desk in a neat and orderly manner, responding to emergency situations as needed.
  • Attend required in-service training sessions and orientations.

Requirements:

  • High school diploma or GED preferred.
  • Requires six months to one-year prior reception experience in an office environment.
  • Typing or word processing experience is preferred.
  • Finger and hand dexterity to handle and manipulate instruments and equipment.
  • Visual and auditory acuity.
  • Ability to lift a minimum of fifteen (15) lbs. and be able to carry objects.
  • Ability to type and use a computer.

What We Offer:

  • Great benefits starting from Day One (Full-Time)
  • PTO- Paid Time Off
  • Work with an Amazing Team
  • Possibility for tuition reimbursement
  • Rewarding role working with seniors


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