Bilingual Customer Service Representative

4 weeks ago


East Wareham, Massachusetts, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.

Key Responsibilities
  • Provide excellent customer service, ensuring high levels of satisfaction and loyalty
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
  • Build trust relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and consistently, adhering to company policies and procedures
  • Meet or exceed sales goals on a monthly, quarterly, and yearly basis, driving business growth and revenue
  • Maintain precise work order files and formulas, ensuring accurate product information and customer satisfaction
  • Pull products from the sales floor or warehouse, tint and mix products to customer specifications, and stock shelves and set up displays
  • Load and unload delivery trucks, assist with deliveries as needed, and maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered, discussing available options and suggesting ways to improve sales
  • Comply with inventory control procedures, ensuring accurate stock levels and minimizing waste
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

We offer a competitive compensation package, including a wage range of $40,000 - $60,000 per year, depending on experience and qualifications. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Sherwin-Williams is an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

Please be aware that Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.



  • East Wareham, Massachusetts, United States Citizens Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Citizens Bank. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and providing personalized support to our customers.Key ResponsibilitiesGreet and assist customers in our...


  • West Wareham, Massachusetts, United States Sherwin-Williams Full time

    Job SummaryThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs, provide solutions, and ensure maximum satisfaction. You will also be responsible for resolving customer concerns, staying up-to-date with product features, and maintaining store standards.Key...


  • East Wareham, Massachusetts, United States Sherwin-Williams Full time

    Customer Service Specialist Role OverviewThis position plays a crucial role in the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs and provide expert advice on Sherwin-Williams products.Key Responsibilities:Provide exceptional customer service to wholesale and retail...


  • East Falmouth, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAs a valued member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a welcoming and engaging...


  • East Falmouth, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a welcoming and engaging experience.Take...


  • East Falmouth, Massachusetts, United States The Sherwin-Williams Company Full time

    Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at The Sherwin-Williams Company. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to drive sales.Key Responsibilities:Provide...


  • West Wareham, Massachusetts, United States Walgreens Full time

    Job Description:As a Pharmacy Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and assisting the pharmacist in the practice of pharmacy...


  • East Longmeadow, Massachusetts, United States LCB Senior Living, LLC Full time

    Job DetailsJob Location: The Reserve at East LongmeadowJob Description:We are seeking a skilled Receptionist to join our team at The Reserve at East Longmeadow. As a Receptionist, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming environment.Key...


  • East Falmouth, Massachusetts, United States Domino's Pizza LLC Full time

    We're looking for a Service Ambassador to join our team at Domino's Pizza LLC. As a Service Ambassador, you'll be the face of our company, providing exceptional customer service and ensuring a positive experience for our customers. Key responsibilities include:Key Responsibilities:Providing exceptional customer service and resolving customer complaints in a...


  • East Longmeadow, Massachusetts, United States Monson Savings Bank Full time

    Job Summary:Monson Savings Bank is seeking a Part-Time Customer Service Associate/Teller for our East Longmeadow Branch. We are a successful community bank dedicated to our customers, associates, and communities. The part-time Teller position works a variable schedule, approximately 25-27 hours per week, Monday-Saturday. Must be available to work Saturdays...


  • East Longmeadow, Massachusetts, United States Healthtrax Full time

    About the Role:The Healthtrax Fitness Service Desk is the hub for customer service, fitness & wellness program and membership information. As a key member of our team, you will be the first and last impression of our business, providing safe, immediate, efficient and friendly customer service to our members.Responsibilities:Exhibit maturity and dependability...


  • East Walpole, Massachusetts, United States T-Mobile Full time

    As a Customer Experience Representative at T-Mobile, you will play a key role in helping customers find the right solutions for their needs. Your responsibilities will include:Key Responsibilities:Providing personalized demonstrations of the latest technology and devicesExploring customers' individual needs and preferencesHelping customers pick up where they...


  • East Falmouth, Massachusetts, United States Stop & Shop Full time

    At Stop & Shop, we foster a culture of inclusivity and respect.We strive to create a workplace where every associate feels valued and empowered to make a positive impact.As a PT Clerk, you will be part of a team that prioritizes customer satisfaction and community involvement.Key Responsibilities:Provide exceptional customer service and support to...


  • West Wareham, Massachusetts, United States Encore Fire Protection Full time

    Role OverviewAt Encore Fire Protection, we're seeking a highly skilled Business Development Representative to join our team. As a key member of our sales team, you'll be responsible for driving business growth and expanding our customer base.Key ResponsibilitiesDevelop and execute sales strategies to achieve business growth targetsBuild and maintain strong...


  • East Wareham, Massachusetts, United States Ocean State Job Lot Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Ocean State Job Lot. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and supporting the store team in achieving sales goals.Key ResponsibilitiesProvide excellent...


  • East Wareham, Massachusetts, United States Town Fair Tire Full time

    Job Title: Maintenance TechnicianAt Town Fair Tire, we are seeking a highly motivated and detail-oriented Maintenance Technician to join our team. As a key member of our store team, you will be responsible for maintaining a clean and organized store environment, as well as assisting with tire inventory management.Key Responsibilities:Maintain a clean and...


  • West Wareham, Massachusetts, United States Robertson's Auto Salvage Full time

    Job DescriptionAt Robertson's Auto Salvage, we are seeking a highly motivated and organized salesperson to join our team. As a sales associate in our automotive division, you will be responsible for selling used automotive parts to customers. This is a great opportunity for anyone looking to make good money and work in a fast-paced environment.Key...


  • East Wareham, Massachusetts, United States POAH Communities Full time

    Job SummaryPOAH Communities is seeking a highly qualified Property Manager to oversee the day-to-day operations of our multifamily properties. As a key member of our team, you will be responsible for managing staff, maintaining financial and operational objectives, and ensuring compliance with federal, state, and local laws.Key Responsibilities Execute...


  • East Falmouth, Massachusetts, United States H&R Block Full time

    Key Responsibilities:H&R Block is seeking a skilled CSP/Receptionist to join our team. As a key member of our office, you will be responsible for:• Greeting clients in a personalized, friendly, and inviting manner• Matching clients with the best-suited tax professional for their needs• Scheduling clients according to their preferences• Ensuring all...

  • Server Representative

    4 weeks ago


    East Longmeadow, Massachusetts, United States Redstone Restaurant Group Full time

    Job SummaryWe are seeking a skilled Server to join our team at Redstone Restaurant Group. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key ResponsibilitiesTake food and beverage orders from diners and serve meals in a timely and efficient manner.Welcome customers...