Shift Lead

4 weeks ago


North Wales, Pennsylvania, United States Capriotti's Pennsylvania Full time
Job Description

At Capriottis Sandwich Shop, we are seeking a highly motivated and experienced Shift Lead to join our team. As a Shift Lead, you will be responsible for ensuring that our guests receive exceptional quality and service in a clean and safe environment.

Key Responsibilities
  • Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
  • Contribute to a team environment by recognizing and reinforcing individual and team accomplishments.
  • Follow inventory control procedures and guidelines.
  • Follow all Capriottis procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.
  • Assist with labor management costs.
  • Act with integrity, honesty, and knowledge to promote Capriottis values and culture.
  • Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
  • Work as a team to prepare for each shift.
  • Ability to manage time effectively while meeting all job responsibilities.
  • Maintain a positive work environment for Team Members and guests during each shift.
Requirements
  • Excellent guest service skills are required.
  • Must be able to take direction and delegate responsibilities.
  • Ability to work in a fast-paced environment.
  • Team-oriented, adaptable, dependable, and strong work ethic.
  • Ability to communicate effectively to help keep all Team Members informed.
  • Flexible schedule; could include nights and weekends.
  • At least 16 years of age.

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