Shift Lead

6 months ago

North Olmsted, United States Crumbl Cookies Full time
ONE BIG DREAMtwo crazy cousins

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, the cousins decided to try something a little unique, A/B test their way to the perfect cookie. McGowan, coming from the software world, was accustomed to this methodology of testing. They would take the exact same cookie, change out one ingredient like chocolate chips and randomly visit local gas stations and grocery stores simply asking one question "Which one of these two cookies is the best?" They continued this testing on ingredients and cooking methods until they came up with what they believe is the world's best chocolate chip cookie.


OUR CONCEPTrotating menu

At Crumbl, warm milk chocolate chip and chilled sugar cookies are always on the menu, along with 120+ specialty flavors that rotate weekly Visit us in-store at any location nationwide for an unique open-kitchen experience where you actually see your Crumbl crew mix, bake, and prepare fresh cookies. Don’t have time to visit the store? Don’t worry, we offer local delivery, curbside pick-up and nationwide shipping, all of which can be easily accessed on our app or website. Make your next catering or gifting need SWEET, with Crumbl.


EST. 2017logan, ut

The very first Crumbl opened in Logan, UT while Sawyer, Crumbl’s COO and Co-founder, attended Utah State University (go Aggies). Since then, the franchise has expanded to over 75 locations in 11 states, nationwide. Each one, growing our Crumbl family and spreading fast, fresh, & gourmet cookies to Crumblrs everywhere


www.crumblcookies.com

Crumbl Cookies is hiring immediately for Shift Leads to join their team


Shift leads work closely with store management to carefully manage one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to: providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance. In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence, and ensure the bakery is meeting the high standards customers and employees deserve. Previous leadership experience is a plus.


Shift lead responsibilities (include but are not limited to):

·     Manage all the basics of running the store

·     Make sure employees that report to you meet performance expectations

·     Keep employees moving at a quick/accurate pace

·     Handle all customer service complaints/issues

·     Keep the store clean

·     Give clear instructions or orders to subordinate employees

·     Ensuring that the work environment is safe, secure, and healthy

·     Meet deadlines

·     Ensure Great customer service at all levels


Please apply now (easily) online to submit your application for consideration


Benefits Include:

  • Flexible Schedules
  • Tips
  • Employee discount
  • Fun, positive work environment
Strong communication, time and resource management, and planning skills * An eye for detail and accuracy * Reliable, with high integrity and a strong work ethic * Ability to work both individually and as part of a team * Professional appearance and attitude * Basic Math and Computer literacy * Proactive organizational skills * High School Diploma * Ability to keep a positive attitude in a fast paced environment

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