Sales Specialist

13 hours ago


Arlington Heights, Illinois, United States AlienVault Full time
Job Title: Specialist Cricket Indirect Sales

Job Summary:

We are seeking a highly motivated and experienced Specialist Cricket Indirect Sales professional to join our team. As a key member of our sales team, you will be responsible for driving sales growth and revenue through effective sales strategies and customer engagement.

Key Responsibilities:

  • Visit Authorized Retailer stores to ensure customers receive an optimal customer experience and thorough information about their Cricket Wireless purchase.
  • Perform objective observations of Authorized Retailer operations to gauge the consistency and effectiveness of offers and/or promotions initiated by the company.
  • Serve as a liaison between Authorized Retailer Principals and the company to identify and resolve issues.
  • Serve as a point of contact for escalated customer issues and ensure timely and appropriate resolution of customer issues.
  • Plan and participate in grassroots events to build and strengthen relationships with Authorized Retailer Principals and customers.
  • Monitor Authorized Retailer compliance with the terms and conditions of the Exclusive Dealer Agreement, Policies & Operations Manual, Whitebox Guideline, and Retail Location Plan-o-Gram.
  • Deliver training on Cricket systems, products, services, promotions, and compliance issues that relate to the Authorized Retailers ability to properly sell Cricket products and services.
  • Provide subject matter expertise regarding technical issues relating to sales; suitability of products based on customer needs; researching and developing customer solutions with AT&T/Cricket Wireless external partners.

Requirements:

  • Bachelor's Degree preferred.
  • 1 to 5 years indirect channel management, customer-facing, sales experience.
  • 2 years sales management experience preferred.
  • Excellent negotiating skills to achieving sales goals, analyzing sales trends, and operations management.

What We Offer:

  • Competitive salary range: $58,700 - $88,100 of TSR + $16,000 in commissions yearly if all sales goals are met.
  • Medical/Dental/Vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays).
  • Paid Parental Leave.
  • Paid Caregiver Leave.
  • Additional sick leave beyond what state and local law require may be available but is unprotected.
  • Adoption Reimbursement.
  • Disability Benefits (short term and long term).
  • Life and Accidental Death Insurance.
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal.
  • Employee Assistance Programs (EAP).
  • Extensive employee wellness programs.
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone.

About Us:

We are a global leader in communications and technology, and we are committed to providing equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.



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