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Senior Sales Training Specialist

2 months ago

San Diego, California, United States Tandem Full time
EXPAND YOUR HORIZONS:

Tandem Diabetes Care is dedicated to transforming the lives of individuals managing diabetes, their families, and healthcare professionals through a uniquely positive experience. We invite you to contribute to our mission of 'innovating every day,' prioritizing 'people first,' and adhering to a 'no-shortcuts' philosophy that has established us as a frontrunner in the diabetes technology sector.

STAY EXCEPTIONAL:

Tandem Diabetes Care proudly produces and markets the t:slim X2 insulin pump equipped with Control-IQ technology. Our commitment extends beyond this; our human-centered design, development, and support approach leads to innovative products and services for insulin users. Many of our team members have personal connections to type 1 diabetes, making our work deeply meaningful and our commitment unwavering.

A DAY IN YOUR ROLE:

The Field Sales Trainer will collaborate with the Senior Manager of Commercial Training and the Area Sales Director within their designated region to develop and implement comprehensive training programs for the field sales personnel. This position emphasizes the evaluation and enhancement of existing training initiatives, the creation of educational materials and curricula, the facilitation of training sessions, the deployment of sales enablement tools, and the provision of on-the-job coaching to boost performance and quota achievement. While this role is aligned with commercial training, the ideal candidate will have a proven track record of working alongside sales leaders, including Area Directors and Regional Sales Managers, to mentor and nurture sales talent.

We are seeking trainers for various regions: West, Central, and East.
  • Assist in the development of sales training resources, including presentations, manuals, videos, and e-learning modules using tools such as Articulate, Microsoft Suite, Adobe, and Asana.
  • Facilitate New Hire Orientation and Phase One Sales Training for new employees.
  • Contribute to the design and execution of training content for the Territory Manager Pathway Program.
  • Design and deliver ongoing skill enhancement training for the field sales team through diverse formats, including workshops, videos, podcasts, and other channels.
  • Conduct field visits with Territory Managers and Clinical Diabetes Sales Specialists to gather best practices and provide real-time coaching to enhance quota achievement.
  • Collaborate with sales and marketing leaders to ensure training programs align with product offerings and market trends.
  • Evaluate the effectiveness of training programs through comprehensive reporting and analysis, offering recommendations for enhancements.
  • Strategically align course objectives, content, and workshops to meet marketing and sales goals.
  • Work with product managers, marketing leadership, and clinical teams to integrate new products, messaging, and content into training programs.
  • Support strategic departmental planning, including staffing, budgeting, training, and system requirements.
YOUR STRENGTHS:
  • In-depth understanding of diabetes and the intricate healthcare landscape.
  • Exceptional interpersonal and communication skills for effective engagement with employees, patients, referral sources, and healthcare professionals.
  • Proficient in creating and delivering presentations and training sessions to varied audiences.
  • Able to collaborate with Sales Leadership teams to develop and mentor sales initiatives.
  • Strong organizational and project management capabilities.
  • Creative problem-solving skills and meticulous attention to detail in developing training materials.
  • Ability to cultivate strong relationships across the organization and promote a collaborative team atmosphere.
REQUIREMENTS:
  • Bachelor's degree in a life science, business, or marketing; or a combination of equivalent education and relevant experience.
  • Over 5 years of professional sales experience, with a minimum of 3 years in diabetes medical devices preferred.
  • Demonstrated success in delivering sales training programs that drive results, with at least one year of experience in sales training highly desired.
  • Experience in designing and implementing training programs, including virtual and blended learning formats.
  • Familiarity with adult learning principles and instructional design methodologies.
  • Preferred experience in diabetes, endocrinology, insulin infusion pumps, and managed care.
  • Proficiency in MS Word, Excel, PowerPoint, and CRM software is essential.
  • Willingness to travel at least 80% within the assigned territory; must possess a valid driver's license and maintain a good driving record per company policy.
  • Must be authorized to work for any employer in the U.S. Sponsorship for employment visas is not available at this time.
WHAT WE OFFER:

Alongside innovative technology, we cultivate a culture that believes the happiest individuals are the most productive. We hire forward-thinking achievers and prioritize their development and retention.

BE YOURSELF WITH US:

Tandem is committed to being an equal opportunity employer and fostering a diverse and inclusive workplace. We recognize and value the unique contributions of every individual. If you feel you do not meet 100% of the job criteria, we still encourage you to apply. We want you to be yourself with us.

COMPENSATION & BENEFITS:

The starting base salary for this position ranges from $115,000 to $145,000 annually, varying based on job-related knowledge, skills, experience, and market conditions. In addition to base pay, Tandem provides a competitive compensation package that includes bonuses, equity, and a comprehensive benefits package.

Tandem offers health benefits such as medical, dental, vision, health savings accounts, and flexible spending accounts. Employees receive 11 paid holidays annually, a minimum of 20 days of paid time off starting in year one, and access to a 401k plan with company matching.

IMPORTANT INFORMATION:

Potential new hires must successfully complete a drug screening (excluding marijuana) and a background check, which includes criminal history, education verification, and employment confirmation prior to employment.