Financial Services Ambassador
4 weeks ago
We're committed to building exceptional careers at Gate City Bank. Our narrative is simple: deliver top-tier experiences for customers and open doors to a world of financial possibilities.
As a Customer Service Representative, your impact extends beyond handling transactions. You'll be the friendly face guiding customers through their banking needs, providing a standout experience that leaves a lasting impression.
Key responsibilities include:
- Executing transactions with precision and speed, including Deposits, Withdrawals, and Loan Payments/Payoffs.
- Ensuring accountability of your cash drawer, ensuring it is secure and balanced.
- Providing attentive customer service, answering questions both in-person and over the phone.
- Welcome customers warmly, providing a memorable experience that exceeds expectations.
- Guide customers through the process of new accounts and highlighting available products and services.
With a rotating Saturday schedule, you'll have the opportunity to work 8:45AM-12:15PM and maintain a healthy work-life balance. Requirements include:
- A high school diploma or equivalent.
- Previous experience in customer service, cash handling, or sales is a plus.
At Gate City Bank, we're dedicated to making a real difference in our communities, one customer at a time. As a Customer Service Representative, you'll be the face of superior customer service, both internally and externally. You'll spread the word about our range of bank products and services, and handle resolutions with urgency and efficiency. We value accountability, honesty, and responsibility above all else. If you're ready to embark on a career journey and make every day a rewarding adventure, apply now to join our team at Gate City Bank.
We are an Equal Opportunity Employer, including Disability and Veterans. Member FDIC.
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