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Employee Sales Support Specialist

2 months ago

Pleasanton, California, United States Radiant Enterprises Full time

At Radiant Enterprises, we prioritize collaboration and diversity. Our employees are the backbone of our company, and we strive to create an inclusive environment where everyone can thrive.

Sales Support / Inside Sales Role Full-time | Permanent Key Responsibilities
  • Collaborate with key account management and product management to provide exceptional customer support
  • Prepare and analyze customer data to create tailored offers and solutions
  • Process orders and handle customer complaints in a timely and professional manner
  • Monitor OEM customer portals for demand notifications and customer-specific requirements
  • Maintain accurate article and customer master data, prices, and create credit and debit notes
  • Contribute to digitalization projects and drive process improvements
Requirements
  • Completed commercial training and experience working with automotive customers (OEMs)
  • Strong understanding of commercial processes and procedures
  • Proficient in SAP R/3 (focus on sales) and MS Office (especially Excel)
  • Excellent written and spoken English skills
  • Customer-centric approach, assertiveness, and ability to work independently