Implementation and Training Specialist
1 week ago
Location: Primarily Field-Based travel in the DMV Area
The Implementation and Training Specialist plays a vital role within the Implementation team. This position is responsible for overseeing and facilitating the process of integrating top-tier healthcare providers into our high-performance network.
The Specialist serves as the main point of contact, project coordinator, and educator during the onboarding and integration of providers into our medical group.
Key Responsibilities:
- Collaborate with and onboard designated practices based on the number of providers and the complexity of the practice into Privia Medical Group.
- Deliver project management, training, and support throughout the integration and go-live phases of physician practices on our electronic medical record and practice management/billing platform.
- Prepare practices for sustained success through cost-effective solutions and population health strategies.
- Lead and coordinate efforts between the practice and various Privia teams, including Finance, IT, Billing, and Credentialing.
- Educate physicians, providers, and office personnel on Privia's processes and technologies in preparation for and following the launch.
- Provide post-launch training focused on enhancing efficiency, delegation, and population health initiatives.
- Address EMR inquiries and support through a training listserv for the market for launched clients.
- Oversee lab ancillary projects, manage lab launches, and enhance adoption while addressing long-term issues.
- Maintain a comprehensive project plan and communicate progress to both the client and Privia management.
- Handle multiple projects simultaneously while effectively managing change and client expectations.
- Establish ambitious timelines and address critical-path items and deadlines.
- Exhibit willingness and capability for overnight travel to clients in emerging markets as Privia expands.
- Perform additional duties as assigned.
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