Client Service Representative

3 weeks ago


Bend, Oregon, United States Umpqua Bank Full time
About Us:

Umpqua Bank is a leading western-based regional bank with over $50 billion in assets under management. We are committed to creating a great place to work by offering a special brand of relationship banking and a culture where associates thrive. Our core values include Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

About the Role:

In this role, you will process a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. You will also balance cash drawers, count currency and coin accurately, and assist customers in determining the types of accounts that will meet their financial needs. Additionally, you will open and process all types of deposit and loan accounts, cross-sell other bank services, and refer customers to other departments as appropriate.

About You:

We are looking for candidates with cash handling experience, strong attention to detail, and the ability to multi-task effectively. You should be able to understand and follow directions, organize and prioritize work, and maintain confidentiality. Proficient use of Microsoft Word and Excel software applications and ability to operate a variety of office equipment are also required. Demonstrated sales skills and a valid driver's license are also necessary. Completion of high school, vocational training, or equivalent is preferred.

Workstyle: Fully onsite

Our Benefits:

We offer a competitive total rewards package, including base wages and comprehensive benefits. The pay range for this role is $18.00 to $22.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors. The role may be eligible for performance-based incentive compensation. We also offer eligible associates comprehensive healthcare coverage, a 401(k)-retirement savings plan with employer match, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.

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