Auto Service Specialist

4 weeks ago


McAllen, Texas, United States Tire Pros Full time
Job Summary

The Retail Sales Representative will be responsible for providing outstanding customer service by selling tires and automotive services, creating long-term loyalty bonds with customers, driving sales and profitability of the store, communicating repair orders, and maintaining a clean and well-merchandised store.

Responsibilities:
  • Promptly meets and greets customers.
  • Answers phone calls and schedules appointments with customers.
  • Determines the nature of customer problems; may make road tests or visually inspect vehicles.
  • Creates Repair Order Requests detailing services to be performed or merchandise to be sold.
  • Explains warranties, options, pricing, etc. to customers.
  • Obtains customer approval for services before delivering orders to service personnel.
  • Reviews completed repairs or services performed with customers and collects payment.


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