Housekeeping Team Leader
1 week ago
Position Overview: The Housekeeping Team Leader is essential for ensuring the effective operation of the housekeeping division.
Key Responsibilities:
- Offer direction and oversight for all cleaning and laundry operations within the establishment to uphold exceptional cleanliness standards in guest accommodations and shared spaces.
- Perform comprehensive evaluations of guest rooms, communal areas, and service zones to guarantee cleanliness.
- Educate, motivate, mentor, and resolve any concerns with team members.
- Establish and maintain a systematic cleaning timetable.
- Develop and manage weekly staffing schedules.
- Supervise the inventory of cleaning supplies and linens.
- Update room status in the management system.
- Address housekeeping requests from guests or management promptly and positively.
Qualifications: Required Experience, Education, Skills & Physical Abilities:
- A High School diploma or equivalent is mandatory.
- Fluency in English, both written and spoken, is essential.
- Previous experience in a supervisory capacity is strongly preferred.
- Knowledge of cleaning agents and safety measures is advantageous.
- Capability to lift up to 20 pounds and carry up to 10 pounds.
- Physically able to walk, bend, twist, push, and pull throughout the workday.
- Exceptional attention to detail is required.
- Skilled in managing pressure, juggling multiple tasks, and prioritizing effectively.
- Flexible availability for various work hours and days.
- Able to excel in a dynamic environment with frequent interruptions.
- Excellent communication and interpersonal skills to interact with a diverse range of individuals.
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