Senior Manager, Human Resources Service Center Lead
4 days ago
MITRE is seeking a highly motivated and experienced Senior Manager to lead the Human Resources Service Center team. As a key member of the Senior Leadership Team, you will be responsible for providing strategic leadership and management of the HRSC department, ensuring the best possible employee, manager, and HR stakeholder experience.
The ideal candidate will have a strong background in human resources, with a minimum of 3 years of management experience in the field. They will be responsible for driving ongoing improvements through standardizing and consolidating processes in support of HR strategic goals, as well as collaborating with HRIT, Centers of Excellence, and HR Business Partners to provide optimized and consistent HR experiences.
Key Responsibilities:
- Lead, coach, and manage the Human Resources Service Center team
- Manage a high-performing Human Resources Service Center team, working with group leaders to handle escalated HR issues and serve as the HR Operational subject matter expert for MITRE
- Demonstrate ability to drive ongoing improvements through standardizing and consolidating processes in support of HR strategic goals
- Collaborate with HRIT, Centers of Excellence, and HR Business Partners to provide optimized and consistent HR experiences
- Drive operational performance and service excellence within the Human Resources Service Center team and achieve objectives in partnership with the Director
Requirements:
- Minimum of 3 years of management experience in human resources
- Experience operating shared services in Workday
- Experience in a government contracting, professional services, or high-tech organization
- End-to-end process understanding, ability to develop and maintain processes, and HR service center procedures
Preferred Qualifications:
- Demonstrated experience solving complex shared service issues
- Exceptional written and verbal communication skills and sound influential skills
- Ability to effectively manage several objectives simultaneously while prioritizing and driving strategic plans
- Process improvement oriented and the ability to make recommendations and decisions
MITRE is an Equal Opportunity Employer
MITRE is proud to be an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of age; ancestry; color; family medical or genetic information; gender identity and expression; marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.
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New Bedford, Massachusetts, United States MITRE Full timeJob Title: Senior Manager, Human Resources Service CenterAt MITRE, we're committed to tackling our nation's toughest challenges and creating a fulfilling life for our employees. As a Senior Manager, Human Resources Service Center, you'll play a critical role in leading our Human Resources Service Center team to deliver exceptional employee experiences and...
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