Customer Service Representative

6 days ago


Des Plaines, Illinois, United States Hector Fabregas - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions.

Responsibilities
  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Use a customer-centric approach to identify opportunities to upsell and cross-sell our products and services.
  • Collaborate with our sales team to develop and implement effective sales strategies.
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Ability to learn and adapt to new technologies and systems.

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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