Customer Service Representative
3 days ago
We are seeking a highly skilled Customer Service Representative to join our team at a leading freight forwarding company in Des Plaines, IL. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling document processing, and updating data related to customer transportation.
Key Responsibilities- Process documents accurately, including dates, times, locations, and counts
- Update and manage data related to customer transportation in our software systems
- Handle customer inquiries and resolve issues in a timely and professional manner
- Weekly pay through direct deposit or payment card
- Comprehensive benefits, including medical, dental, vision, and life insurance
- Short-term disability and 401(k) options
- Potential for referral bonuses
- At least 2 years of Customer Service experience in the logistics industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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