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Client Success Manager

2 months ago

Portland, Oregon, United States Canapii Limited Full time


Canapii Limited is seeking a Client Success Manager to enhance the support for a rapidly expanding, esteemed provider of virtual and hybrid event solutions.

We are in search of an individual who embodies passion, ambition, motivation, and confidence.

Key Responsibilities:

In this dynamic 'start-up' atmosphere, you will collaborate with a well-established global team of solution architects and event professionals.

This position demands a proactive approach as you will manage multiple projects simultaneously, allowing you to make a significant impact on our clients.
  • Oversee account management, providing dedicated support for all assigned accounts.
  • Facilitate a seamless onboarding experience for clients.
  • Assist clients with rehearsals, ensuring they are well-prepared for their events.
  • Collaborate with Event and Digital teams to drive customer success.
  • Identify opportunities for networking and business expansion.
  • Contribute innovative ideas to assist the sales team in developing and marketing effective event packages.
  • Achieve and surpass quarterly sales objectives and targets.
  • Recognize and leverage business opportunities within new accounts.
Qualifications:

A minimum of 3 years of experience in account management, digital sales, or event coordination is required.
Exceptional written and verbal communication skills, along with strong presentation abilities, are essential.
Highly driven with outstanding organizational skills.
A positive, 'can-do' attitude is crucial.
Ability to thrive in a fast-paced environment.

This position is currently remote. Canapii Limited offers a competitive compensation package and provides necessary work tools to our employees.
As a fast-growing, successful global organization, we foster a relaxed yet diligent culture. We create a platform for innovation and provide opportunities for individuals to make a significant impact in the market. Our inclusive work environment values ideas and treats everyone with respect.

Canapii Limited is an equal opportunity employer, committed to encouraging employees to be their authentic selves. We believe that this diversity of thought and experience drives our company's innovation and growth.