Customer Service Representative Position

3 weeks ago


Mansfield, Ohio, United States Staffmark Full time

Staffmark is partnering with a leading e-commerce company to hire an experienced Customer Service Representative. This role involves delivering exceptional service to customers, working with a personalized products and custom design company. Key responsibilities include handling customer inquiries, resolving issues, and providing product information. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Work collaboratively with the sales team to meet sales targets

Requirements:

  • 1+ year of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required


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