Client Support Specialist

6 days ago


New Berlin, Wisconsin, United States Trulite Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our organization, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide timely and accurate support to clients via various communication channels, including phone, email, and in-person interactions.
  • Respond to client inquiries and resolve issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless communication and resolution of client concerns.
  • Develop and maintain strong relationships with clients to drive customer satisfaction and loyalty.
  • Stay up-to-date on product knowledge and industry trends to provide informed support and recommendations.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Proven track record of providing exceptional customer service in a fast-paced environment.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work in a team-oriented environment and adapt to changing priorities.
  • Proficiency in Microsoft Office and other relevant software applications.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) matching program. We also offer opportunities for professional growth and development, as well as a dynamic and supportive work environment.



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