Technical Operations Manager

3 days ago


Nashville, Tennessee, United States Tri Star Sports and Entertainment Group,Inc Full time
Job Summary

We are seeking an experienced Technical Operations Manager to join our team at Tri Star Sports and Entertainment Group, Inc.

Responsibilities
  • Provide technology support for users and the organization, including troubleshooting for internal business applications and software, hardware, and networking technology.
  • Support new hire onboarding, including setup new hire profiles, imaging computer, workstation setup, and train on the tech support process.
  • Respond to user requests (IT tickets) in accordance with SLAs for service, troubleshoot problems, and follow through to resolution.
Requirements
  • A Bachelor's degree in Computer Science or related field, or equivalent experience.
  • At least 3 years of relevant IT experience.
  • Experience in tech support for workstations, laptops, physical hardware support, Windows 10/11, and M365 apps.
  • Ability to stand, walk, and handle weights of 10-50 lbs.
  • Requires good hand-eye coordination, overall, physically dexterity and visual acuity to use keyboard, operate equipment, and read technical information.
Benefits
  • Competitive salary: $85,000 - $110,000 per year.
  • Performance-based bonuses.
  • Eligible for benefits, including medical, dental, and vision insurance.
  • Generous paid time off and holidays.

The estimated salary range is based on the title, job description, and location. We offer a comprehensive compensation package that includes competitive pay, benefits, and opportunities for growth and development.



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