Technical Operations Manager
3 weeks ago
NxT Level is searching for a seasoned Technical Operations Manager to join their team in Nashville, TN.
The estimated salary for this role is $80,000 - $105,000 per year.
Job Overview:
About NxT LevelNxT Level is a digital branding firm that provides innovative solutions to its clients. The company is looking for a Technical Operations Manager to help with their automation toolkits and ensure timely delivery, budget adherence, risk mitigation, and team coordination.
Key Responsibilities:
- Project Management: Oversee the full lifecycle of the Instant Automation Toolkit, ensuring timely delivery, budget adherence, risk mitigation, and team coordination.
- Automation Development: Identify, prioritize, develop, and implement automation solutions that integrate with existing systems, ensuring measurable efficiency gains and reliable functionality.
- Stakeholder Collaboration: Act as the primary contact for automation initiatives, gathering requirements, providing updates, and training staff and clients on tool usage.
- Metrics and Reporting: Drive speed to completion (30-day goal) and provide performance insights to leadership while optimizing automation solutions for maximum impact.
Qualifications and Skills:
- Education and Experience: Bachelor's degree in a relevant field with 3–5 years of experience managing technology or automation projects and a proven record of on-time, within-budget delivery.
- Technical Skills: Proficient in automation tools (e.g., Keap, Active Campaign, Asana), CRM systems, workflow automation, and data integration, with basic marketing knowledge as a plus.
- Core Competencies: Expertise in Agile/Scrum project management, analytical problem-solving, clear communication, and effective cross-functional collaboration.
- Preferred Qualifications: Experience in consulting, coaching, or branding industries; knowledge of Lean or Six Sigma; and certifications like PMP or CSM.
- Performance Metrics: Measured by on-time, within-budget project completion, reduced manual workflows, toolkit adoption, and ROI from automation initiatives.
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