Business Systems Analyst 3
3 days ago
We are seeking a highly skilled Business Systems Analyst 3 to join our Core CRM Team at MongoDB. As a key member of our team, you will work closely with stakeholders across Marketing & Sales to improve and enhance the Sales process for our customers.
Responsibilities- Design, create, and support solutions to drive business processes in Salesforce that are secure and scalable.
- Bridge the gap between business needs and technical solutions.
- Create Technical User Stories with Acceptance Criteria.
- Facilitate workshops with stakeholders to drive out requirements.
- Coordinate / facilitate UAT, Showcases, scrum ceremonies.
- Solution Design.
- Investigating production issues.
- Ability to work independently with limited supervision, whilst participating fully as a member of the team.
- Improving existing processes and sharing runbooks.
- Stakeholder Communication from all levels of the business.
- Creating detailed documentation for both Technical and Business audiences.
- Over 5+ Years of Business Analyst / Product Owner experience within an end user or consultancy environment.
- 3+ Years of Salesforce experience.
- Must have at least or equivalent experience;
- Salesforce Certified Administrator.
- Salesforce Certified Business Analyst.
- Salesforce Sales Cloud Consultant.
- Strong understanding of Salesforce Architecture and best practices.
- Stakeholder management.
- Ability to translate business requirements into technical requirements.
- Analytical mindset (Understanding the why behind the request).
- Has deep understanding of Agile Methodologies.
- Knowledge of process mapping tools (Lucid Chart).
- Identifying risks and issues to the team to fix them in a timely manner.
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
MongoDB's base salary range for this role is $76,000-$149,000 USD.
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