Automotive Parts Sales Specialist

3 weeks ago


Derwood, Maryland, United States DARCARS Automotive Group Full time

The DARCARS Automotive Group is seeking a highly skilled and motivated Parts Advisor to join their team in Rockville. As a Parts Advisor, you will be responsible for selling automotive parts to customers, both over the counter and through various channels.

This role offers a unique opportunity for individuals with little experience or those looking to advance their careers. With new direction and support on the horizon, it's an ideal time to turn your job into a career and achieve your goals.

Key Responsibilities:
  • Assist customers in selecting required parts, suggest companion requirements, offer specials, and ensure they are exposed to the full product line.
  • Pull purchased parts from stock and determine availability for out-of-stock items.
  • Answer phone calls, provide price quotes, and other information to customers.
  • Assist outside sales reps with orders and set up daily shipments, deliveries, or pickups.
  • Verify WILL CALL and BACKORDER files weekly and return items to vendors or stock them as needed.
  • Solicit assigned accounts by phone and assist Service Technicians in selecting parts for repairs.
  • Notify the service desk and customers when ordered parts have been received.
  • Evaluate repair orders before charging out parts and display seasonal parts and accessories attractively.
  • Maintain clean and organized bins, aisles, and storage areas.
  • Provide exceptional customer service and maintain a professional demeanor at all times.
Requirements:
  • A high school degree or equivalent is required.
  • Strong communication skills are essential for explaining parts information to customers and colleagues.
  • Familiarity with automotive OEM parts is necessary, and experience with Reynolds & Reynolds is preferred.
  • The ability to lift 50-70 pounds is required, as well as a valid driver's license and passing a pre-employment background screen.
Compensation:

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience.

In addition to a competitive salary, employees can enjoy various benefits, including medical, vision, and dental insurance, short-term and long-term disability plans, life insurance, PTO, holidays, and employee discounts on vehicle purchases, parts, and service repairs.



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