Automotive Parts Sales Professional

5 days ago


Derwood, Maryland, United States DARCARS Automotive Group Full time

DARCARS Automotive Group is now hiring for a Parts Advisor. As the Parts Advisor, you will be tasked with selling parts to customers over the counter, through the shop, on the phone, and/or online.

This is a unique opportunity for someone with little experience, or those that are experienced and seeking advancement. We have new direction and support that's looking to the future.

Key Responsibilities:

  • Selling parts to customers over the counter, through the shop, on the phone, and/or online
  • Pulling purchased parts from stock
  • Determining availability and submitting emergency orders if requested by the customer or tech
  • Answering phone calls, providing price quotes and other information
  • Assisting outside sales reps with their orders
  • Setting up orders for daily shipment, delivery, or pick-up
  • Verifying WILL CALL and BACKORDER files weekly and returning to vendors or stocking those items not required
  • Soliciting assigned accounts by phone
  • Assisting Service Technicians in selecting parts needed for repairs in process
  • Notifying service desk and the customer that ordered parts have been received
  • Ensuring that before parts can be charged out, the technician presents a repair order
  • Displaying seasonal parts and accessories in an attractive manner
  • Keeping all bins, aisles, and storage areas clean, near, and clearly labeled
  • Being friendly, professional, and efficient when working with customers and co-workers
  • Providing the same high level of service to the other dealership departments, as is given to other customers
  • Issuing credit slips for parts returned, ensuring that the original invoice or its number is available so that purchase and pricing can be verified
  • Keeping front and rear counters clean and uncluttered
  • Advising the Parts Manager when areas of the department are not in satisfactory condition
  • Keeping current on new products and product updates
  • Participating in available training programs

What We Offer:

  • A competitive salary range of $40,000-$60,000 per year
  • Benefits including insurance, short-term and long-term disability plans, life insurance, PTO, and holidays
  • Opportunities for career advancement and growth
  • A supportive and collaborative work environment

Requirements:

  • High School degree or equivalent
  • Strong communication skills to explain parts information to customers and associates
  • Knowledgeable about automotive OEM parts
  • Experience with Reynolds & Reynolds preferred
  • Ability to lift 50-70lbs
  • Availability to work on Saturdays
  • Must be at least eighteen years of age
  • Must have a valid driver license
  • Must be able to pass pre-employment screening (background)


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