Customer Service Representative

4 weeks ago


Montgomery, Alabama, United States Dixie Electric, Plumbing & Air Full time
{"title": "Customer Service Representative", "description": "Customer Service Representative

At Dixie Electric, Plumbing & Air, we are committed to providing exceptional customer service to our valued customers. We are seeking a highly skilled and motivated Customer Service Representative to join our team.

Key Responsibilities:
  • Provide exceptional customer service through phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer complaints and concerns
  • Maintain accurate records of customer interactions and transactions
  • Develop and implement solutions to improve customer satisfaction and loyalty
Requirements:
  • Minimum of 5 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other software applications
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

", "company": "Dixie Electric, Plumbing & Air"}

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