Customer Service Representative
4 weeks ago
At Dixie Electric, Plumbing & Air, we are committed to providing exceptional customer service to our valued customers. We are seeking a highly skilled and motivated Customer Service Representative to join our team.
Key Responsibilities:- Provide exceptional customer service through phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with internal teams to resolve customer complaints and concerns
- Maintain accurate records of customer interactions and transactions
- Develop and implement solutions to improve customer satisfaction and loyalty
- Minimum of 5 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and other software applications
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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