Assistant Director of Residence Life Operations

4 days ago


Springfield, Massachusetts, United States American International College Full time
About American International College:

American International College is a private, coeducational institution of higher education located on a 88+ acre campus in Springfield, Massachusetts. The campus has 42 buildings on two sites approximately 1/2 mile apart. Included in the inventory of buildings are student residences for a resident population of 900 students. Founded in 1885, the College has approximately 2200 graduate and undergraduate students. AIC offers a variety of undergraduate and graduate programs through the Schools of Business, Arts and Sciences; Health Sciences; and Education. The mission of the College is to transform student lives through career-focused learning, with a strong foundation in the liberal arts, a commitment to serving the community, and a high level of involvement in the global economy.

AIC strives to create a diverse and inclusive campus community that is representative, at all job levels, of the students we serve. We are an EEO employer and we welcome applications from individuals for positions where they are underrepresented.

Job Summary:

American International College is seeking an experienced and dedicated individual to join our Residence Life team as the Assistant Director of Residence Life Operations. This position is responsible for leading the Residence Life department in all aspects of housing operations, including assignment processes, billing, and committee involvement related to a 12-month housing operation.

Key Responsibilities:

  • Lead the Residence Life department through all day-to-day housing assignments, billing processes and services, and related committees.
  • Manage room assignment and room change processes throughout the academic year, including the placement of transfer and returning students.
  • Oversee the annual Residence Life room selection process.
  • Develop and maintain the housing assignments database, addressing support issues, updating technologies, and updating the student-facing housing portal.
Requirements:

  • Master's Degree (required).
  • Minimum of 3 years of professional experience in Higher Education Administration, College Student Personnel Administration, Student Affairs Administration, or a similar degree.
  • Professional experience in Student Affairs at a college or university is preferred.
Preferred Qualifications:

Experience using Maxient and The Housing Director systems

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