Logistics Route Manager
2 weeks ago
Logistics Route Manager - CDL
Job Category: Service Requisition Number: ROUTE024004
Job Overview:
Classification: Non-Exempt
Alsco Uniforms has been a pioneer in the uniform and linen rental sector since 1889, establishing itself as a global leader with over 350,000 clients across 13 nations. Our mission is to enhance every facet of the customer experience, providing tailored solutions to meet their needs.
Our workforce is the cornerstone of Alsco Uniforms. We pride ourselves on a legacy of robust financial success, continuous enhancement, and exceptional customer service. We are in search of motivated professionals eager to advance within our organization. We invite you to explore how you can contribute to our diverse team and enjoy competitive compensation, benefits, and ongoing professional development.
Position Summary:
The Logistics Route Manager plays a vital role in the Commercial Department, ensuring superior customer service and assisting in the management of route districts. This position reports directly to the District Manager.
Benefits for Full-Time Employees:
- 401K Plan with Company Match
- Medical, Dental, Vision, FSA/HSA
- Life Insurance, Disability Insurance
- Paid Time Off including Vacation, Sick Days, and Holidays
- Choice of Global Cash Card or Direct Deposit
- Opportunities for Career Advancement
- Learning & Development Programs
- An Inclusive and Diverse Work Environment
Key Responsibilities:
- Facilitate the development of a high-performing district team through ongoing training, regular meetings, daily check-ins, and fostering a positive workplace culture.
- Assist the District Manager in maintaining customer loyalty and delivering outstanding service through customer interactions, audits, and problem resolution.
- Lead the district towards success by communicating changes and policies, evaluating route organization, and projecting a professional image.
- Ensure adherence to company policies and procedures, including safety and service standards. Assess service procedures and provide recommendations for improvement.
- Fulfill general route responsibilities as needed, safely operating company vehicles in compliance with applicable laws and policies.
- Support retention and growth initiatives, including sales, promotions, and maintaining strong customer relationships.
- Perform the duties of a Route Sales Representative at an elevated level, assessing route performance and RSR effectiveness.
- Execute all responsibilities of a Route Relief/Utility RSR as required.
- When operating a route, engage in upselling and cross-selling of services and products, ensuring a profitable product mix while monitoring competitive activities.
- Follow both written and verbal instructions, completing additional tasks as directed by management.
Additional Responsibilities:
- Collaborate with and support other service personnel as needed.
Qualifications:
- Possess and maintain a valid Driver's License.
- Maintain a clean driving record, free from chargeable accidents and violations.
- Exhibit exceptional customer service and route sales skills.
- Demonstrate strong verbal and written communication skills in English, along with effective time management and teamwork abilities.
- Ability to recognize product variations and perform accurate counting and calculations.
- Education: High School diploma or equivalent experience.
Travel Requirements:
Frequent travel within the branch area.
Work Environment:
Operating vehicles on public roads, engaging with customers, and working in various settings including industrial laundry facilities and service centers.
Physical Demands:
Includes sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, and hearing.
All eligible candidates must be vaccinated against COVID-19.
Equal Opportunity Employer: Alsco is committed to providing equal employment opportunities to all individuals.
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