Senior Technology Support Specialist
3 weeks ago
Job Summary
LanceSoft is seeking a highly skilled Technology Operations Manager to join our Executive Service Team. As a key member of our team, you will be responsible for delivering exceptional technology support to our senior managers.
Key Responsibilities
- Provide a single point of contact for all IT-related issues to senior management
- Troubleshoot desktop technologies and mobile devices
- Coordinate technology service offerings available via the firm
- Field non-standard technology requests
- Communicate scheduled outages and planned system upgrades
Requirements
- Bachelor's degree and/or 3-5 years of experience in the technology service space
- Excellent verbal and written communication skills
- Experience in fast-paced/financial services environment preferred
Technical Skills
- Windows Desktop (Windows 10)
- Active Directory skills
- PowerShell Scripting skills
- Wireshark
- Splunk
About LanceSoft
LanceSoft is a leading technology firm dedicated to delivering exceptional technology support to our clients. We are committed to providing a collaborative and dynamic work environment that fosters growth and development.
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